Gainesville, TX, 76240

We’re open Monday – Friday, 8 a.m. – 5:30 p.m. EST

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

For orders under $75, we charge a flat fee of $7.90. Orders over $75 are free.

Which payment methods are accepted in the Online Shop?

We accept the following forms of payment Visa, Mastercard and PayPal. For added convenience, we also accept venmo:TripleM11 and cashapp:$MellowMooseHemp

How long will delivery take?

We ship all products via USPS Priority Mail. From our experience, it will take 2-4 days once it has been marked “shipped”.

Is everything legal?

Mellow Moose Hemp guarantees that all of our products are 100% legal. We obtain our hemp from accredited farms in Oregon and Kentucky. We make sure that all crops and by-products are tested by third-party labs and will not accept, or use, anything that is above the legal limit of .3% Delta-9-THC.

What exactly happens after ordering?

We will process your order within 2 business days and have it shipped by the 3rd business day. If you need your products quicker, please let us know and we will do our best to meet your needs!

Do I receive an invoice for my order?

You will receive a detailed invoice listing the products you purchased.

Send us an email

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Thank you for your business!!